1.Introduction
This Privacy Policy explains how Ahmed El-Shawi Legal Consultancy ("we", "us") collects, uses and protects your personal information when you visit our website, use our services or contact us.
We process your data in line with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
2.Information we collect
We may collect the following types of information:
- Personal information Such as name, phone, email and nationality
- Case information Details you give in enquiry or consultation forms
- Documents That you choose to send us
- Communication records Such as messages, emails and calls
- Technical information Such as IP address, browser type and cookies
3.How we use your information
We use your information to:
- Provide and manage our legal services
- Respond to your enquiries and consultation requests
- Contact you about your case and appointments
- Improve our website and services
4.Legal basis
We process your data on the basis of your consent, to perform a contract or take steps at your request, to comply with legal obligations, or for our legitimate interests in running and improving our services.
5.Sharing information
We do not sell your personal data. We may share it with trusted service providers (such as hosting and IT) or with the competent authorities where the law requires or to protect our legal rights; all are bound by confidentiality.
6.International transfers
Your information may be transferred or stored outside the UAE where necessary, with appropriate safeguards providing the level of protection UAE law requires.
7.Data security
We apply appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.
8.Your rights
You may ask to access, correct or delete your data, restrict or object to its processing, and withdraw your consent at any time, subject to applicable law.
9.Retention
We keep your data for as long as needed for the purposes in this policy or to meet our legal and professional obligations.
10.Children’s information
Our website and services are not directed at children under 18, and we do not knowingly collect their information except within a case file provided by a parent or guardian.
11.Updates to this policy
We may update this policy from time to time and will publish any change on this page with the revised date.
12.Contact us
For any question about this policy or how we handle your data, contact us through the contact page or the email address shown there.